Terms of Purchase

1. Acceptance of Terms

By placing an order on Bloom Nutrition’s website (blloonmv.com) or purchasing our products (including our best-selling 3-month Colostrum & Collagen supply), you (“Customer” or “you”) agree to be bound by these Terms of Purchase. These terms apply to all transactions between you and Bloom Nutrition (“we”, “us”, or “our”). We reserve the right to update these terms from time to time; revised terms will be posted on our website, and your continued purchases after updates constitute acceptance of the new terms.

2. Order Placement and Confirmation

  • Order Submission: When you place an order, you are making an offer to purchase our products. We reserve the right to accept or reject your order at our discretion (e.g., if products are out of stock, pricing is incorrect, or we identify potential fraud).
  • Order Confirmation: Once we accept your order, we will send a confirmation email to the address you provided, including details such as order number, product(s) purchased, total amount (in USD, our standard currency), and shipping address. This email serves as formal confirmation of your order; no order is binding until confirmed by us.
  • Order Modifications/Cancellations: To modify or cancel an order, please contact us immediately at service@blloonmv.com. We can only accommodate changes or cancellations if your order has not yet entered the processing stage (1-3 day processing period). Once processing begins, modifications or cancellations are no longer possible.

3. Payment Terms

  • Payment Methods: We accept major credit cards, debit cards, and other secure payment methods as displayed on our website. All payments are processed in USD.
  • Payment Security: Your payment information is encrypted and processed securely through trusted third-party payment processors (as referenced in our Privacy Policy) to protect against unauthorized access. We do not store full payment details on our servers.
  • Price and Taxes: All product prices displayed on our website include applicable taxes (where required by law) unless stated otherwise. We reserve the right to adjust product prices at any time, but confirmed orders will be charged at the price listed at the time of order submission.
  • Payment Authorization: By providing payment details, you authorize us to charge the total order amount (including any applicable fees) to your selected payment method. If payment is declined, your order will not be processed until valid payment is provided.

4. Shipping and Delivery

  • Shipping Coverage: We offer free shipping for all orders (domestic and international) with no minimum purchase requirement.
  • Processing and Delivery Times: Orders are processed within 1-3 business days. Delivery takes 6-12 days from the date of processing, regardless of domestic or international destination. Expedited shipping options are available at checkout for an additional fee (if applicable), with faster delivery times as specified at the time of purchase.
  • Shipping Addresses: You are responsible for providing an accurate and complete shipping address (e.g., including apartment numbers, correct postal codes). We are not liable for delayed or undelivered orders due to incorrect address information. If a delivery is returned to us due to an invalid address, you may be required to pay additional shipping fees for re-delivery, or we may issue a refund (less any non-refundable processing costs).
  • Delivery Responsibility: Once your order is shipped, we will provide a tracking number (where available) via email. Risk of loss or damage to products passes to you upon delivery to the specified shipping address. If you believe your order was lost or damaged during shipping, please contact us at service@blloonmv.com with your order number and tracking details for assistance.

5. Returns and Refunds

  • Return Eligibility: We offer a 60-day return policy for all products. To be eligible for a return, products must be unused, in their original packaging, and in resalable condition. Custom or personalized products (if applicable) are not eligible for return unless defective.
  • Return Process: To initiate a return, please contact us at service@blloonmv.com with your order number and reason for return. We will provide instructions on how to ship the product back to our address (422 Ford Street, Garland Texas 75040, United States). You are responsible for covering return shipping costs unless the return is due to a defective product or our error (e.g., wrong item shipped).
  • Refund Processing: Once we receive and inspect the returned product (and confirm it meets return eligibility), we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the order, and you will receive a refund confirmation email once processed. Please note that refund processing times may vary based on your payment provider’s policies.
  • Non-Refundable Items: Shipping fees for expedited orders (if applicable) are non-refundable unless the expedited service was not provided as promised.

6. Product Information and Warranty

  • Product Descriptions: We strive to provide accurate and detailed descriptions of our products (e.g., ingredients, benefits, usage instructions) on our website. However, we do not warrant that product descriptions or images are error-free, and minor variations in product appearance or packaging may occur.
  • Product Warranty: Our products are guaranteed to be free from defects in materials and workmanship at the time of delivery. If you receive a defective product, please contact us within 30 days of delivery with photos of the defect and your order number. We will either replace the product free of charge or issue a full refund, at our discretion.
  • Usage Disclaimer: Our products are intended for dietary supplement use only and are not intended to diagnose, treat, cure, or prevent any disease. Always follow product usage instructions; we are not liable for adverse reactions resulting from improper use.

7. Limitation of Liability

  • To the maximum extent permitted by applicable law, Bloom Nutrition shall not be liable for any indirect, incidental, special, or consequential damages (e.g., lost profits, inconvenience) arising from your purchase, use, or inability to use our products, or from delays in shipping or delivery.
  • Our total liability for any claim related to your purchase shall not exceed the total amount you paid for the product(s) in question.

8. Governing Law

These Terms of Purchase shall be governed by and construed in accordance with the laws of the state of Texas, United States, without regard to its conflict of law principles.

9. Contact Us

If you have any questions, disputes, or concerns regarding these Terms of Purchase, please contact us:
  • Address: 422 Ford Street, Garland Texas 75040, United States