Shipping Policy

Shipping Policy Overview

At Bloom Nutrition, we aim to deliver your orders (including our best-selling 3-month Colostrum & Collagen supply) efficiently and reliably, with transparent shipping terms to keep you informed every step of the way. This Shipping Policy outlines our shipping coverage, timelines, fees, and related details for all domestic and international orders.

1. Shipping Coverage

We offer shipping to all domestic (United States) and international destinations—no location restrictions apply to our standard shipping service. Whether you’re ordering from within the U.S. or abroad, you can enjoy our shipping options as outlined below.

2. Shipping Fees

  • Standard Shipping: All orders (domestic and international) qualify for FREE standard shipping—there is no minimum purchase requirement to unlock free shipping.
  • Expedited Shipping: For faster delivery, expedited shipping options are available at checkout. The cost of expedited shipping will be displayed clearly before you complete your order, and it varies based on your destination and the weight of your package.

3. Order Processing and Delivery Timelines

  • Processing Time: All orders are processed within 1-3 business days of being confirmed. Processing days exclude weekends and major U.S. holidays, during which processing may be delayed by 1-2 days.
  • Delivery Time:
    • Standard shipping takes 6-12 days from the date your order is processed, regardless of whether it’s a domestic (U.S.) or international order.
    • Expedited shipping delivery times vary by option (e.g., 2-5 business days for domestic expedited, 3-7 business days for international expedited) and will be specified at checkout when you select the expedited service.
  • Note: Delivery times are estimates, not guarantees. Factors like customs processing (for international orders), weather delays, or carrier disruptions may extend delivery beyond the estimated timeframe.

4. Shipping Address Requirements

  • You are responsible for providing a complete, accurate, and up-to-date shipping address (including apartment numbers, suite numbers, and correct postal/zip codes) during checkout.
  • If an order is returned to us due to an incorrect or incomplete address (e.g., “address not found” by the carrier), we will contact you to confirm the correct address. You may be required to pay additional shipping fees for re-delivery; if you choose not to proceed with re-delivery, we will issue a refund (less any non-refundable processing costs).
  • We cannot change the shipping address once your order has entered the processing stage (1-3 business days). To update an address, please contact us at service@blloonmv.com immediately after placing your order.

5. Order Tracking

  • Once your order is shipped, we will send a shipping confirmation email to the address you provided during checkout. This email includes a unique tracking number and a link to the carrier’s website, where you can monitor your package’s delivery status in real time.
  • For international orders, tracking updates may be limited once the package leaves the United States, depending on the destination country’s local carrier. If you do not see tracking updates for 5+ business days, please contact us at service@blloonmv.com for assistance.

6. International Shipping Notes

  • Customs and Duties: International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer (not Bloom Nutrition) and are collected by the local carrier upon delivery. We recommend checking with your country’s customs office to understand potential charges before placing an order.
  • Customs Processing: Customs processing times vary by country and can delay delivery by 3-10 business days. We have no control over customs processing and cannot expedite this step.

7. Missing or Lost Orders

  • If your package shows as “delivered” by the carrier but you have not received it, please first check with household members, neighbors, or your local post office/carrier facility—packages are sometimes left in secure locations (e.g., mailrooms, porches) or marked as delivered before actual drop-off.
  • If you cannot locate a “delivered” package within 3 business days, or if your package shows no tracking updates for 10+ business days (domestic) or 15+ business days (international), contact us at service@blloonmv.com with your order number and tracking number. We will initiate an investigation with the carrier and assist you in resolving the issue (e.g., arranging a replacement or issuing a refund) once the investigation is complete.

8. Contact Us for Shipping Questions

If you have questions about shipping timelines, tracking, address changes, or expedited options, please reach out to us:
  • Website: Visit blloonmv.com and navigate to the “Contact Us” page for additional support.
We are committed to ensuring your order arrives safely and on time. If you encounter any shipping issues, we’re here to help resolve them quickly.